ORAL COMMUNICATION FOR BUSINESS: CHARTING THE
PATH
by
SHERRY HALE HUMPHREY
and DONALD E. NELSON
1st edition, 111 pages, $14.95 
ISBN 978-0-89641-202-6
This text
explains basic communication theory while concentrating on the
application of theory to business. Based on years of teaching
experience, the authors offer a practical approach to developing
successful oral communication in a business environment. The book
is organized under four major headings: The Basics, The Message,
Interpersonal Communication, and Putting It All Together. Tips
for improving students' oral communication performances are included
at the end of each section.
Contents
PART ONE:
THE BASICS
Introduction: What is Effective Oral Communication?
Types of Communication Channels
A System for Categorizing Channels of Human Communication
Organizational Communication
Communication Apprehension
Trail Markers
PART TWO:
THE MEANING IS IN THE MESSAGE
Verbal Messages
Vocal Messages
Nonverbal Messages
Persuasive Messages
Trail Markers
PART THREE:
INTERPERSONAL COMMUNICATION
Rules of Effective Interpersonal Communication
Gender and Communication
Small Group Communication
Interviewing
Trail Markers
PART FOUR:
PUTTING IT ALL TOGETHER
Planning, Rehearsing, and Evaluating Your Talk
Planning and Delivery
Audiovisual Aids
Trail Marker
About
the Authors
Sherry
Hale Humphrey is a Communication and Human Relations private
consultant. Her degrees include her M.A. in Communication from
the University of Delaware, her MS.Ed in Counseling from Southern
Illinois University, and her Ph.D. in Human Resources from the
University of Delaware. Dr. Humphrey's previous positions include
Professor of Psychology and Communication, Dean of Admissions,
and Dean of Corporate Media, and International Relations at Goldey-Beacom
College in Wilmington, Delaware.
Donald
E. Nelson is an Associate Professor of Communication at
Goldey-Beacom College. Professor Nelson performed his undergraduate
work at Emerson College and Boston University in Boston, and received
his M.Ed. from the University of Hawaii. He has taught courses
in Oral Communication, Argumentation, Persuasion, Debate in Business,
Intercultural Communication, Business and Technical Report Writing,
and English principle. In 1989 Don Nelson received the Excellence
in Teaching Aware.